SHIPPING

Your order from Malvern Irrigation Supplies will be processed within two business days of the order being received and paid in full. Most orders generally will reach the destination with 1 to 7 business days. Malvern Irrigation Supplies uses Australia Post eParcel and local couriers for its delivery service. Our partners provide full tracking on all orders.

If no one is present when we attempt delivery we will either leave your consignment in a safe place or leave a calling card and make the consignment available for collection from a nearby outlet, according to your preference.
Please note costs will be incurred by the buyer for any goods sent back for returns and warranties.

RETURNS

At Malvern Irrigation Supplies we endeavour to get your order out to you asap. If there are ever any supply issues with your order you will be contacted by a representative from Malvern Irrigation Supplies to discuss your options.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

All goods sold by Malvern Irrigation Supplies carry manufacturers warranties and will be honoured in full. We do accepted returns on goods and can offer a refund, exchange or store credit.

Please note that any returned goods must be in original packaging, in full working order and in a sellable condition. Credits may not be accepted on specials orders.

All postage and package costs remain the responsibility of the customer unless we delivered an item to you in error, or the item is damaged or faulty.

Please make sure you read your manual and warranty information upon receiving your goods and contact us if there are any problems. We understand that planning and executing your garden enhancement package can be a difficult exercise so please remember that we are here to help!